Shipping fees for returns have to be handled by you. We do not take liability for lost packages, so we strongly advise you to ship with a tracking code.
You can return your items within 14 days of receiving them if the following conditions are met: your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to do a return
1) Please send us an e-mail email@example.com with the order number and reason for return. As soon as the return request has been approved, you will receive an e-mail with further information.
2) The address for returns is:
c/o Botzen Design
When your return arrives at our warehouse, it will first be checked. (If your return does not comply with our returns policy, we will inform you by e-mail about further measures.)
3) Once the return has been checked and accepted, you will be refunded within 14 working days via the original payment method used.
Please contact us firstname.lastname@example.org for any questions or if you need help.
About the founder
I always had a particular fascination with fashion. However, one day this changed completely when I watched the movie “The true cost” revealing for the first time the detrimental impacts of fashion on people and planet. From one day to the next, I stopped buying Fast Fashion completely and have boycotted them ever since.
Still, my love for fashion as an expression of oneself never subsided. I started looking into sustainable fashion brands finding that whilst there is an offer, many brands were not meeting my personal standards: Either their style was not aligned with mine or their sustainability claims were vague and it was hard to tell whether they were legit. There always seems to have been a trade-off between looking good and doing good. Between sustainability and aesthetics.
Meanwhile, during this struggle I discovered Yoga and Surfing – two passions of mine that completely changed who I am and had a big imapact on my life. Two passions that also sparked the idea to come up with my own fashion brand.
With Tulua Verde I try to resolve that trade-off to create a fashion brand that not only looks good but also meets high sustainability and ethic standards. Tulua Verde is more than just a fashion brand. It’s a passion project that should inspire other people to take action. To prove that it is possible to create a world where nature and people can thrive at the same time.
Where it is possible to create a lifestyle that is true to yourself and a life that you love, without harming the planet. What are you waiting for?